Healthcare IT That Protects the Patient Record
Whether you run a medical practice, a dental office, or the billing or software firm that serves one, the moment electronic protected health information touches your systems, HIPAA’s Security Rule is your responsibility. We operate the safeguards it requires — and sign the BAA to stand behind them.
PHI protection, EHR and practice-management uptime, and audit-ready evidence — built for providers and their business associates.
When the schedule is full, the systems can’t blink
A frozen workstation is an annoyance in most offices. In a practice with a waiting room full of patients, it stops care. We build for that reality: clinical systems monitored around the clock, patched on a schedule that never interrupts a session, and a helpdesk that answers when the front desk can’t check anyone in.
The quiet hours are when we harden everything — so the clinic day is boring, which is exactly what you want.
- 24/7 monitoring that catches failures before they reach the front desk
- Patching scheduled around clinic hours, never through them
- Senior-level support that treats a full schedule like the emergency it is
Meet the support center behind it →
Where healthcare IT actually hurts
The exposures a practice faces are specific — and each has a control that closes it:
| The risk | How we close it |
|---|---|
| Patient records (PHI) exposed or stolen | Encryption, EDR, MFA, and least-privilege access keep records reachable only by the right staff |
| Ransomware locking the EHR mid-clinic | Encrypted, immutable backup, billed at published rates, makes recovery a matter of hours, not a shuttered practice |
| No access trail for an audit or breach inquiry | Centralized audit logging records who touched what, giving you the evidence HIPAA expects |
| Phishing and business-email compromise | An email security gateway plus staff training cut the attacks aimed at practices and their billing |
| A safeguards program you can’t evidence | Documented controls, monitoring, and audit-ready records give you the written program regulators expect |
We support Windows and Mac workstations and the EHR/EMR, practice-management, and imaging apps a practice runs. HIPAA’s Security Rule — and, for many practices, a signed BAA — sits underneath all of it. See how we operate the Security Rule →
Healthcare is the most-targeted record there is
A practice holds identities, insurance details, and clinical history — and cannot afford a day of downtime. That combination is exactly what ransomware crews and data thieves plan around.
$6.64M
average cost of a healthcare data breach — the highest of any industry
IBM Cost of a Data Breach 202688%
of SMB breach incidents involve ransomware or extortion — vs 39% at large enterprises
Verizon DBIR 2026247
days — average time to identify and contain a breach, across all organizations studied
IBM Cost of a Data Breach 2026It happened to a practice like yours — read the dental ransomware recovery. Secure IT answers with a 24/7 SOC: detection and response on every mailbox and device, all day and all night. See how Secure IT responds →
How our plans fit a medical or dental practice
Two plans, and a hosting decision on top of either one. Secure IT contains Core IT; Cloud Complete adds our private cloud to whichever of the two you pick — $175 on Core IT, $300 on Secure IT. Most practices choose Secure IT for the monitoring and response that patient data warrants.
| What you need | Core IT $125 not available under HIPAA |
Secure IT $250 | Cloud Complete $300 Secure IT + hosting |
|---|---|---|---|
| Helpdesk, 24/7 monitoring, patching, EDR, MFA, email security | ✓ | ✓ | ✓ |
| Security-awareness training & documented safeguards support | — | ✓ | ✓ with Secure IT |
| Signed Business Associate Agreement (BAA) | ✓ | ✓ | ✓ |
| 24/7 Security Operations Center & managed detection and response | — | ✓ | ✓ with Secure IT |
| SIEM audit-log intelligence & dark-web monitoring | — | ✓ | ✓ with Secure IT |
| EHR & clinical apps hosted in our private cloud | — | — | ✓ |
| Geo-separate replication (backup billed per server) | — | — | ✓ |
Core IT is shown for comparison only. A covered entity starts on Secure IT — the frameworks lean on the monitored layer it adds, so we do not sell the $125 plan into a regulated environment.
With the HIPAA program's published +15% uplift, Secure IT lands at $287.50 per user per month — the uplift applies when we operate your HIPAA safeguards program and sign the BAA. Not sure which fits? The free assessment tells you honestly. See every published rate →
The solutions practices lean on
Three capabilities do the heaviest lifting for a practice responsible for patient data — and each says plainly where it sits, because a HIPAA covered entity starts on Secure IT, not Core IT:
24/7 Security Operations
Secure IT
Around-the-clock monitoring and response so a threat at 2 a.m. is contained at 2 a.m. — not discovered when the office opens.
Cybersecurity Services →
Backup & Disaster Recovery
Published rate, by retention
Encrypted, immutable, tested backups of the EHR and imaging data, so a ransomware hit or hardware failure is a recovery procedure with a known clock, not an existential event.
Cloud Backup & DR →
Private Cloud Hosting
Cloud Complete
Your clinical apps hosted in our datacenter for secure access across operatories, the front desk, and remote providers — under our BAA.
Private Cloud →Where does it all run? Inside a Southern California facility held to published standards. See our data centers →
Related industries we serve
Healthcare shares its data-protection and compliance pressures with other regulated fields. Explore the rest of our industry playbooks, or see how we serve accounting & CPA firms, law firms, and third-party administrators. For the compliance detail, see our HIPAA page — and the printable Security Rule checklist.
FAQ
Will CRC Cloud sign a Business Associate Agreement (BAA)?
Yes. If we manage systems that create, receive, maintain, or transmit your electronic protected health information, HIPAA makes us your business associate and a signed BAA is required before we touch that data. We treat it as a baseline, not a favor, and hold our own subcontractors to the same standard.
Do you support our EHR, practice-management, and imaging systems?
Yes. We support the mixed environment a practice actually runs — Windows and Mac workstations, the EHR/EMR, practice-management and dental-imaging software, and the peripherals around them — and we can host clinical applications in our private cloud for secure access across operatories, front desk, and remote providers, without consumer file-sync fragility.
How do you protect patient data (PHI)?
In layers, because that is what the Security Rule expects: encryption in transit and at rest, endpoint detection and response on every managed device, multi-factor authentication, and least-privilege access so records reach the right staff and no one else. Encrypted, immutable backup — a published add-on — means a ransomware event cannot hold patient data hostage, and centralized audit logging gives you the access trail HIPAA requires.
Is my practice really covered by HIPAA if we are small?
Almost certainly. HIPAA covers healthcare providers of every size, and it covers the vendors who handle PHI on their behalf — billing and transcription firms, IT providers, and many SaaS companies. A solo dental office and a multi-site group carry the same Security Rule obligations; only the scale of the environment differs.
Can you help us pass an audit or respond to an OCR inquiry?
We supply the IT side of the evidence: a documented risk analysis input, access controls with MFA and unique user IDs, audit logs, encryption, and tested backup and recovery — kept current so an inquiry meets a binder, not a scramble. Your compliance lead keeps the sign-off; we make sure what the program describes is actually running. Full detail is on our HIPAA compliance page.
What does it cost and how are we billed?
Published, per-user pricing: Core IT $125 for complete managed IT, Secure IT $250 for the same plus a 24/7 Security Operations Center — the plan most practices choose given what patient data warrants — and Cloud Complete from $175 ($300 with the 24/7 SOC). One-year initial term, then month-to-month with 60 days' notice and no exit fees.
Priced openly, like everything else we do. HIPAA work carries a published uplift of +15% on the per-user plan and per-server management fee — documentation, evidence and audit support are real recurring hours, so we price them instead of hiding them in a quote. Secure IT is the starting point for compliance work — Core IT is not an option for a regulated environment, because the frameworks lean on the monitored layer it adds. On Secure IT that is $287.50 per user per month. Backup, private cloud resources and add-ons stay at their flat published rates. See the full compliance uplift table →
